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Role Description

This position is remote but requires 50% travel. This candidate must possess Healthcare Experience.

The Senior Project Manager works under the direction of the Director of Strategic Project Management and is responsible for the initiation, planning, execution, control, and closure activities for complex projects. The Senior Project Manager performs all functions of project management through execution and transitioning to Operations teams to ensure sustainability of the results. This position is expected to have the ability to manage multiple projects at one time, with nationwide travel.

Job Duties and Responsibilities:

Operational Excellence

• Define and execute project scope, goals, and deliverables that support business needs
• Create and maintain all project documentation pertinent to the project, including but not limited to, status reports, work plans, presentations, analysis, facilitation events
• Communicate progress, risks, and escalations appropriately at all levels of the organization, or multiple departments, and businesses
• Assist Director of Strategic Project Management in resource allotment, and recruitment and alignment of project personnel
• Direct and coordinate activities of project personnel to complete within budget and timeline expectations
• Provide temporary operational field support as BMET/ISE, Supervisor, or Asset Management
• Assist Director of Strategic Project Management in establishing standards and procedures for project reporting and documentation
• Enhance department and organization reputation by accepting ownership for new and different requests, exploring opportunities to add value to job accomplishments

Client Services

• Assist in new business start-up activities including transitioning personnel, inventory, contract oversight, leading to operational status per contract timeline
• Act as New Business Implementation subject matter expert
• Collaborate and build relationships with all stakeholders - including senior executives, sponsors, business owners, and field operations
• Document and present project management results via client-facing reports or dashboards
• Prepare frequent reports and progress updates to Operations
• Client communications in accordance with annual satisfaction survey protocol
• Maintain positive relationships with all project stakeholders

People Management

• Direct management of on-site traveling operational and inventory teams
• Build project teams (directly and indirectly) and actively coordinate team members to maximize productivity and project velocities
• Responsible for employee engagement survey action plan
• Responsible for productivity and staffing that is appropriate to the account(s)
• Provide recognition for employees when programs are implemented with success
• Manage disciplinary issues and other employee relations concerns with guidance from Human Resources, Director, and Vice President
• Complete annual employee performance evaluations, competency assessments, training plans, and merit increases on a timely basis

Qualifications

• Bachelor’s degree in science, business, or related subject preferred, or equivalent
• Certified Associate Project Management Certification, or obtain within 12 months of hire
• Minimum of seven (7) years servicing clinical/patient care equipment

Benefits

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave