Position Title:                    Associate, Direct Response 
Department:                       Development                           
Key Relationships: 
                                            Reports to: Associate Director, Direct Response 
                                            Direct Reports: None 
Assignment Type:             Full time  
Salary: $ 53,100 USD gross annually 
Benefits: Please refer to our Americares Careers page to see the benefits summary 
Location: Remote in CT, DC, FL, GA, IL, MD, MA, NC, NJ, NY, OR, PA, Puerto Rico, TN, TX, VA, or WA 

About Americares:   Americares is a global health and disaster relief organization that helps people and communities around the world access health in times of disaster and every day. Each year, Americares reaches 80 countries on average, including the United States, with life-changing health programs, medicine, medical supplies and emergency aid. Americares is one of the world’s leading nonprofit providers of donated medicine and medical supplies. For more information, visit americares.org.  
 
Americares Values:  
We create global community, treating people as they want to be treated.  
  
We respond effectively and responsibly, putting plans into practice.  
  
We embed ethics and equity in our work and workplace.  
  
We are better together; partnership is at our core.  
  
We ask and listen, to create sustainable solutions for a healthier tomorrow.  
  
We commit to quality, growing and improving to ensure individuals and communities thrive.  

About the position: 
The Associate, Direct Response will be responsible for project management and administrative support of a complex multi-channel mass market fundraising program. This role helps ensure the program’s success by working with key internal and external stakeholders to keep the program on track by managing behind the scenes functions. 


Key Outcomes: 
In the first 90 days, the Associate will:
- Learn and live the Americares values. 
 -Complete all required new hire onboarding trainings. 
 -Become familiar with and oversee internal and external systems and processes, including project management, financial workflows, and independently managing invoices in ERPx. 
 -Play a pivotal role in meeting organization by scheduling meetings, notetaking, and sending follow-up summaries with action items. 

In the first 6 months, the Associate will:
-Independently manage the gift acknowledgment program, document processes/workflows 
 -Serve as the team resource for procurement processes and procedures in relation to invoices. 

In the first year, the Associate will:
 -Demonstrate proficient understanding of the Direct Response program and processes. 
 -Be the project management and budget expert. 
 -Make recommendations on how to continuously improve workflows. 

 Duties and Responsibilities: 
-Help with overall project management of program, including maintaining a cross-channel integrated calendar and coordinating campaign production schedules and tasks/deadlines in project management tool. 
-Oversee weekly acknowledgement sends, including preparing data and coordinating with the mail house vendor; conduct regular reviews and/or updates of copy, art, and processes. 
-Track, audit, and process expenses/invoices for team budget, making sure they are paid per the vendor’s requirements. 
-Own relevant internal and external meetings, including scheduling and attending meetings, taking notes, summarizing the meeting in a follow-up message with action items. 
-Gather program updates and content from internal colleagues to share with external vendors in a timely and organized fashion. 
-Review materials with a keen eye for detail – including but not limited to verifying production specs, proofreading copy for accuracy, checking photo releases and testing digital pieces for accuracy/functionality.
-Actively model and contribute to Americares values, work culture and mission.  
-Engage in and contribute to team spaces with openness, global competencies, and a growth mindset.   
-Other duties and responsibilities as assigned.