About OpenLoop

OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring care anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.

About the Role

OpenLoop’s mission is to bring care anywhere by powering telehealth solutions at scale. OpenLoop is looking for an IAM Analyst II to support and manage various key programs and initiatives under the leadership of cybersecurity management. This role will help define, establish, maintain and manage identities across the organization. The analyst manages and maintains access to systems and applications following rigorous security, engineering and governance principles, especially when provisioning and de-provisioning access.

What You'll Do:

• Serve on a distributed security and technology team responsible for establishing and maintaining identities and entitlements within IAM solutions.

• Implement identity controls and settings that align with policies and governance structure.

• Work closely with security leadership, teammates and stakeholders to evaluate and implement access models that align with organizational risk posture.

• Support IAM governance, policies and solutions across SSO, directory, certificate, MFA, privileged accounts, automation and behavior analytics systems.

• Assess and resolve IAM issues that occur across the employee base, as well as with external entities.

• Secure access to both on-prem and cloud infrastructure, as well as to applications required to support a distributed remote workforce.

• Evaluate business impact and risk exposure based on the level of access granted and make recommendations where improvements should be made.

• Work closely with incident responders during potential incidents and escalate to management as needed.

• Make recommendations for improvements in automation efficiencies, security practices and end-user experience.

• Collect key performance indicators and related operational metrics, and track SLAs used to validate success as well as future areas of improvement.

• Execute tactical requests and support the strategic vision for rigorous and scalable IAM controls.

• Frequently interact with business units to understand their plans, risk posture and tolerance, and how IAM supports their vision and business obligations with security in mind.

• Implement IAM projects from inception to completion on time and within budget.

• Other duties as assigned. 

Who You Are:

Required

• Bachelor's degree preferred in information assurance, computer science, engineering or related technical field.

• 3-5+ years of cybersecurity or information technology practitioner experience.

  • Within that experience, 2+ years must include related security systems administration with IAM solutions, some experience with endpoint, network or application security solutions, and incident response teams.

• Familiarity with administering directory services, Windows and Azure AD, SSO, MFA and role-based access control (RBAC).

• Experience administering IAM systems, access controls, security and risk management, and security governance fundamentals.

• Track record acting with integrity, taking pride in work, seeking to excel, and being curious and flexible.

• Strong written and oral communication skills across varying levels of the organization.

Preferred

• Ideally familiar with one or more regulatory requirements and laws such as, but not limited to, PCI, Federal Financial Institutions Examination Council (FFIEC), Sarbanes-Oxley (SOX), HIPAA, GDPR and GLBA. Additionally, experience in one or more of the following preferred: ISO 17799, ITIL and NIST.

• Experience with one or more scripting languages (e.g., Python, PowerShell, Bash), preferred but not required

• One or more of CISSP, GSEC, GISF, GCIA and GISP is preferred, but not required.

Our Benefits

In addition, for salaried positions you would also be eligible for:

• Medical, Dental, and Vision plans

• Flexible Spending/Health Savings Accounts

• Flexible PTO

• 401(k) + Company Match

• Life Insurance, Pet insurance, and more

Our Company

We have a relatively flat organizational structure here at OpenLoop. Everyone is encouraged to bring ideas to the table and make things happen. This fits in well with our core values of Autonomy, Competence and Belonging, as we want everyone to feel empowered and supported to do their best work.

Sound like a good fit? We’d love to meet you.