We created the first federated health information network: a powerful platform that connects disparate data silos through a single interface. The value of a health information network is dependent on the willing participation of providers, hospitals, and imaging centers in a community. While technology can support the adoption of health information networks — from large hospitals and IDNs to private practices alike — the technology on its own has little to no value. Many medical image sharing solutions and health information networks are implemented within an organization’s walls, without considering how to support and connect providers in the community. Medicom has taken the unique approach to better serve providers by building health information networks with service and support organizations that are experts on their local communities. These service and support organizations provide local resources to hospitals around the United States, with teams who are familiar with their customers, and able to quickly and efficiently establish community-based solutions.
Support Specialist
Location
United States
Posted
13 days ago
Salary
$70K - $90K / year
Job Description
Job Requirements
- 2+ years of experience working with an enterprise PACS.
- 1+ years of experience building and supporting HL7 interfaces for radiology workflows.
- Knowledge of HIPAA and healthcare standards.
- Basic Network troubleshooting (TCP/IP).
- Basic Server and Hardware troubleshooting.
- Strong written and oral communication skills.
- Experience working directly with end users and clients.
- Positive and courteous during customer support.
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