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Enterprise Customer Success Manager – Federal
Location
District of Columbia + 1 moreAll locations: District of Columbia, Washington
Posted
16 days ago
Salary
Not specified
Seniority
Mid Level
Job Description
Job Requirements
- What You'll Need:**
- A minimum of 2-3 years of experience within a Customer Success, Account Management, or SaaS Sales role
- 2-3 years of experience working with the US Federal Government
- Experience building relationships with clients
- Familiarity with managing customer renewals and upsells
- Strong presentation, meeting facilitation, and written communication skills
- Excellent time management and organizational skills with the ability to track numerous details
- Desire to work in a dynamic start-up in which your input is encouraged in order to help craft offerings and interaction with clients
- Willingness to travel to customer locations
Benefits
- Why Invicti:**
- Your Health & Wellness Matters:**
- Health Insurance:* Taking care of our team goes beyond the office. We cover 100% of employee health care, vision and dental premium costs. For dependents, we contribute 75% of the health care and 50% vision/dental premium cost, so you can be sure that you and your family are in the best possible health. Coverage is effective your first day.
- Employee Assistance Program:* Emotional Support Counseling services - 24/7 Life Coaching, Dependent Care, Elder Care, Financial & Legal Support, Wellness Coaching, New Parent Support and more
- Parental Leave: 1*6 week paid leave for birthing parent recovery. 4 week paid leave for non-birthing/bonding parent
- 401(k) Savings Plan: *50% up to 6% company match with 100% annual cliff vesting
- We Value Adult/Life Balance:**
- Hybrid or Remote Working: *If you are local to one of our office locations, you can work a hybrid/home schedule - we got you covered
- Discretionary Time Off: *Enjoy a flexible vacation schedule where you do not have to wait to use time off until it is accrued
- Quarterly Thrive-Wellness Days: *One extra vacation day per quarter where the entire company takes a break from normal, daily activities to refresh and rejuvenate
- Volunteerism Time Off :* 5 days of paid time off each year to participate in the volunteer activities of your choice
- Paid Birthday Off: *Take your birthday off to celebrate you!
- We Value You:**
- Employee Recognition: Ongoing recognition & rewards. A Culture that emphasizes personal and professional growth
- "At Invicti, we embrace diversity and individuality in all forms. Discrimination has no place here - regardless of race, religion, gender, age, ability, sexual orientation, or any other aspect that makes you unique. We're all about creating a space where everyone feels valued and included. So come as you are and join us in shaping the future of our industry."*
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