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Role Description

This role involves owning and growing our mentor network — from recruitment to training to ongoing engagement and operations.

• Own the full lifecycle of mentor acquisition & retention
• Recruit top undergraduates, manage onboarding & training, and provide ongoing support
• Work with the team to develop scalable operational systems

This role requires someone who combines initiative with humility, comfortable leading projects and stepping in wherever the team needs support.

Responsibilities

• Recruitment & Network Growth
  • Own end-to-end recruitment of undergraduate mentors
  • Source high quality candidates for the mentor role
  • Screen applications, conduct interviews, and administer entry assessments
  • Forecast mentor supply needs and proactively expand the network
  • Identify early-exit risk signals and mitigate churn
• Training & Onboarding
  • Oversee and continuously improve the onboarding experience
  • Manage orientation processes and onboarding logistics
  • Produce mentor progress reports and performance insights
• Mentor Management
  • Serve as the primary point of contact for mentor support
  • Manage day to day mentor operations
  • Respond to time-sensitive mentor needs when required
  • Drive mentor engagement, satisfaction, and retention
• Community Building
  • Build and maintain a strong internal mentor community
  • Create initiatives that foster connection, retention, and growth
  • Elevate high-performing mentors and create growth pathways
• KPI Tracking & Operations
  • Track, analyze, and report key metrics in weekly leadership meetings
  • Monitor recruitment funnel metrics, retention, satisfaction, and supply-demand balance
  • Identify opportunities for automation and other adjustments to foster scalable mentor network growth

Qualifications

• 2+ years of experience in operations, recruiting, program management, or community building
• Highly organized and detail-oriented
• Entrepreneurial, proactive, and comfortable with ambiguity
• Strong communicator and natural “people person”
• Data-driven and comfortable analyzing trends
• Thrive in startup environments where you build while running
• Able to balance high empathy with operational rigor

Bonus Points

• Background in education, edtech, campus leadership, or student programming
• Experience managing contractors or distributed teams
• Experience building systems from scratch
• Experience with HR, recruiting, or headhunting
• Bilingual

Compensation & Benefits

• $60,000–$80,000 depending on experience
• Relocation stipend (if Austin-based)
• Monthly health & wellness stipend
• Opportunity to earn equity over time
• Direct involvement in company strategy and exposure to leadership team
• Clear pathway to senior leadership as the company scales