• Assist day-to-day with IT requests from team members, such as troubleshooting access issues, basic hardware/software questions, or help route requests to the appropriate owner • Help track weekly timesheets • Assist with monitoring client websites to help identify outages and flag concerns to the appropriate team • Help maintain internal IT and DevOps documentation, ensuring information stays current and easy to understand • Assist with monitoring alerts from security systems, escalating when necessary • Help organize, update, and document security policies and procedures • Work cross-functionally to help ensure security policies are understood and implemented consistently across the organization • Gain exposure to best practices around organizational security, risk prevention, and compliance in a real-world business environment • Step in to help wherever support is needed—whether it’s a last-minute project or lending a hand to keep things running behind the scenes • Bring a proactive, curious mindset—ask questions, offer support, and learn how teams collaborate.