Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. Responsible and diverse group of 340,000 team members in more than 50 countries Strong over 55-year heritage Trusted by clients to unlock the value of technology to address the entire breadth of their business needs Delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering Market leading capabilities in AI, generative AI, cloud and data Deep industry expertise and partner ecosystem
Teamcenter Support Engineer
Location
United States
Posted
3 days ago
Salary
Not specified
No structured requirement data.
Job Description
Role Description
Teamcenter Support Engineer is an entry-level position responsible for providing Level-1 application support for Siemens Teamcenter PLM. The role focuses on user support, basic issue resolution, ticket management, and routine operational tasks, while learning Teamcenter concepts and support processes under the guidance of senior team members.
- Provide L1 support for Teamcenter users using defined SOPs and runbooks.
- Assist users with login issues, navigation, and basic functional queries.
- Support Items, BOM viewing, datasets, and simple workflows.
- Log and manage tickets in ServiceNow / Remedy / JIRA.
- Perform routine application health checks and basic log collection.
- Escalate issues to L2/L3 teams as per SLA.
- Participate in on-call support rotations as per project schedule.
- Support planned weekend activities such as maintenance or deployments.
- Work outside standard business hours on a planned or rotational basis when required.
Qualifications
- Bachelor’s degree in Engineering (Mechanical / IT / CS / ECE) or equivalent.
- Basic understanding of Siemens Teamcenter PLM (training or project exposure).
- Familiarity with Items, BOMs, datasets, workflows, and Active Workspace (user level).
- Basic knowledge of Windows or Linux environments.
- Good communication skills and willingness to learn.
Requirements
The base compensation range for this role in the posted location is:
- $41,100 - $96,600/Year
Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.
Benefits
- Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade.
- Company paid holidays.
- Personal Days.
- Sick Leave.
- Medical, dental, and vision coverage (or provincial healthcare coordination in Canada).
- Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada).
- Life and disability insurance.
- Employee assistance programs.
- Other benefits as provided by local policy and eligibility.
Job Requirements
- Bachelor’s degree in Engineering (Mechanical / IT / CS / ECE) or equivalent.
- Basic understanding of Siemens Teamcenter PLM (training or project exposure).
- Familiarity with Items, BOMs, datasets, workflows, and Active Workspace (user level).
- Basic knowledge of Windows or Linux environments.
- Good communication skills and willingness to learn.
- The base compensation range for this role in the posted location is:
- $41,100 - $96,600/Year
- Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.
Benefits
- Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade.
- Company paid holidays.
- Personal Days.
- Sick Leave.
- Medical, dental, and vision coverage (or provincial healthcare coordination in Canada).
- Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada).
- Life and disability insurance.
- Employee assistance programs.
- Other benefits as provided by local policy and eligibility.
