**Key Responsibilities** - Serve as the primary point of contact for patients newly diagnosed with cancer or experiencing disease progression, guiding them through available treatment options and emerging approaches - Help patients and their families evaluate and onboard with concierge medicine providers, including managing the application and acceptance process - Provide holistic coordination that extends beyond the medical - supporting patients in managing family dynamics, logistics, and the emotional toll of a diagnosis - Translate complex scientific and clinical information into clear, accessible guidance for patients and caregivers (without providing direct medical advice) - Stay current on advances in genomic sequencing, personalized therapies, combination treatment approaches, and the evolving landscape of precision oncology - Maintain detailed records of patient interactions and outcomes to support organizational learning and program improvement