• Own the delivery of Locumsmart's most complex, multi-workstream initiatives spanning operations, technology, and client-facing programs. • Define project governance structures, develop integrated plans, manage interdependencies across teams, and maintain executive-level visibility into portfolio health, risks, and prioritization. • Lead operational transformation efforts using process improvement methodologies to drive measurable reductions in operational cost. • Translate improvement findings into sustainable standard operating procedures and performance metrics. • Architect and lead change management strategies for significant technology and operational initiatives. • Develop stakeholder engagement plans, lead organizational readiness assessments, design communication and training approaches, and track adoption through defined success metrics. • Act as a strategic bridge between technology delivery teams and business operations. • Ensure that platform changes are paired with the process design and team enablement needed to generate outcomes. • Build and evolve Locumsmart's project and portfolio management capabilities. • Develop standard methodologies, tools, and templates that improve how the team initiates, executes, and closes work. • Mentor other project managers and serve as an internal resource on PM, Lean, and change management best practices.