• Define the vision and the product roadmap for assigned revenue cycle functions (e.g., Cash Posting, Credits). • Align product initiatives with organizational goals for cash acceleration, clean claim rate improvement, and reduced administrative burden. • Partner with operational leaders to identify business problems, quantify value, and prioritize high-impact opportunities. • Translate strategic goals into clear, actionable product objectives and measurable outcomes. • Identify process gaps and technology opportunities unique to dialysis reimbursement, payer policy changes, and CMS regulations. • Maintain a strong understanding of industry trends, regulatory changes, and emerging technologies affecting healthcare revenue cycle management. • Lead discovery, requirements definition, and design for new capabilities and enhancements. • Partner closely with technology, analytics, and process excellence teams to deliver high-quality solutions on time and within scope. • Develop and track KPIs to measure adoption, performance, and ROI of implemented solutions. • Oversee change management and communication plans to ensure operational readiness and successful implementation. • Lead and mentor a team of product managers or analysts dedicated to specific functional areas (e.g., Cash Posting, Credits). • Partner closely with operations leaders, IT, and finance to ensure alignment on priorities, dependencies, and release planning. • Serve as an escalation point for complex product or operational issues. • Foster a culture of accountability, transparency, and continuous improvement. • Collaborate with senior operational leaders, IT, and analytics partners to align priorities, dependencies, and delivery plans. • Communicate progress, insights, and results to executive stakeholders and other key partners. • Build trust-based relationships across operations, technology, and finance to enable alignment and accountability.