Virtual Rockstar Careers
To build & strengthen families across the globe.
Medical Virtual Assistant – Front Desk, Phone Support
Location
Arizona
Posted
6 days ago
Salary
$6 - $7 / hour
High SchoolEnglish
Job Description
• Answer high-volume incoming phone calls as the first point of contact
• Assist patients with scheduling appointments
• Confirm and cancel appointments as requested
• Respond to patient inquiries professionally and clearly
• Ensure calls are handled efficiently and routed appropriately when needed
• Manage appointment calendars
• Maintain accurate patient records in the EHR
• Ensure patient privacy and confidentiality
• Assist with basic administrative coordination
Job Requirements
- Prior experience in a medical front desk, patient coordination, or similar healthcare support role
- Comfortable handling high call volume in a fast-paced environment
- Strong critical thinking and problem-solving skills
- Professional written and verbal communication
- Ability to work independently while collaborating with a U.S.-based team
- Reliable internet connection and remote work setup
- Easy to understand on the phone (clear spoken English)
- Experience working with an electronic health record (EHR/EMR)
- Strong customer service skills.
Benefits
- Competitive salary commensurate with experience
- Opportunities for professional development and growth
- Work in a collaborative and supportive healthcare environment
- Make a meaningful impact by helping patients access the care they need
