• Manage a large portfolio of customer business integration projects. • Attend calls for potential integrations to review requirements and determine scope of project. • Proactively review projects for potential gaps and/or missing requirements necessary to fulfill the business request. • Coordinate and manage project needs with technical and/or development teams and ensure these teams are completing their tasks within the project timeline. • Provide ongoing support and provide regular updates to all parties involved regarding the project status as well as potential roadblocks or delays. • Document completed projects in application and distribute material to customers, internal departments, sales training, update applications/systems required. • Work with technical team on support tickets for existing Integrations. • Serve as a resource and escalation point for issues and integrations managed by offshore resources. • Conduct routine reviews of third parties to determine if technical or process updates are required.