• Provide or coordinate on-site and virtual training for lab and clinical staff; ensure understanding and accountability for proper use of new systems, workflows, and enhancements. • Monitor implementation performance using defined KPIs and proactively address delays, technical issues, or compliance concerns. • Maintain implementation documentation, SOPs, and training materials. • Serve as the primary point of contact during the implementation phase, ensuring timely communication, issue resolution, and successful implementation. • Develop and manage detailed implementation plans, including checklists, timelines, and task assignments to ensure a smooth and organized deployment. • Coordinate installation and calibration of digital lab equipment (e.g., CAD/CAM systems, 3D printers, milling machines, scanners) and confirm operational functionality. • Follow and enforce Aspen Dental standard lab workflows, documentation, and SOPs to ensure consistency across all practice locations. • Conduct post-implementation reviews to assess readiness, gather feedback, and ensure ongoing accountability for lab performance. • Provide regular updates to the Lab Implementation Senior Manager, flagging risks, successes, and improvement opportunities.