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Senior Deal Desk Analyst
Location
United States
Posted
2 days ago
Salary
$96K - $134K / year
Bachelor Degree3 yrs expEnglishCloud
Job Description
• Partner directly with Sales to structure complex and non-standard deals, including pricing strategy, discounting, ramps, stub billing, multi-year agreements, amendments, and renewals.
• Recommend deal structures that balance customer needs with revenue integrity, margin, policy compliance, and scalability.
• Identify commercial, operational, and revenue risks within deals and propose mitigation strategies.
• Provide data-driven guidance and scenario modeling to support negotiations and decision-making.
• Own end-to-end deal review and execution in Salesforce, ensuring quotes and contracts are accurate and ready for invoicing.
• Serve as a subject-matter expert in Salesforce Configure, Price, Quote (CPQ) / Revenue Cloud, resolving complex quoting and cross-object issues.
• Ensure alignment between Salesforce configurations and downstream billing or subscription systems.
• Enforce pricing, discounting, and approval policies while managing exceptions consistently and serving as an escalation point for complex approvals.
• Analyze deal data and key performance indicators (KPIs) to identify trends, reduce cycle time, and improve deal quality.
• Contribute to process improvements, documentation, and Sales enablement resources that increase self-sufficiency and scale Quote-to-Cash operations.
Job Requirements
- 3–5+ years of experience in Deal Desk, Revenue Operations, or Sales Operations within a SaaS business.
- Strong hands-on experience with Salesforce Quote-to-Cash and CPQ / Revenue Cloud.
- Demonstrated commercial acumen, including assessing pricing, discounting, and deal-structure trade-offs.
- Experience supporting complex deal constructs such as ramps, renewals, amendments, and non-standard terms.
- Ability to influence stakeholders and collaborate effectively with Sales, Finance, Legal, and Systems teams.
- Experience modeling and comparing deal scenarios to support pricing and negotiation decisions.
- Exposure to billing systems, subscription management, renewal operations, or revenue recognition concepts.
- Prior customer-facing experience in Sales, Customer Success, or Commercial Operations is a plus.
Benefits
- Health
- Dental
- 401k and many others
- Generous paid time off
- Equity grant
- Participation in incentive programs