• Serve as the technical lead across endpoint technologies, providing architectural direction, governance, and technical leadership for Windows (MECM/Intune) and macOS (Jamf Cloud) platforms. • Define and maintain enterprise endpoint architecture, configuration standards, and lifecycle governance models. • Lead strategy, design, and optimization for MECM, Intune, and Jamf Cloud environments. • Develop automation frameworks, scripting standards, and reliability engineering practices that enhance endpoint performance and stability. • Oversee global patching, OS update governance, and enterprise image/configuration quality assurance. • Drive complex cross-functional engineering programs with Security, Networking, and Identity teams to improve platform performance and security posture. • Mentor engineering staff and elevate global endpoint engineering capabilities through documentation, training, and best-practice enforcement. • Manage escalations for critical endpoint issues, guiding investigation, remediation, and long-term corrective action.