• Lead the design, development, and deployment of customer-centric features that leverage data science, machine learning (ML) and generative AI technologies. • Deliver tangible, quantifiable, and measurable impact on Sprout Social’s highest priority AI initiatives, directly benefitting our customers and driving key business outcomes. • Develop robust frameworks for evaluation and measurement of AI features to increase speed, improve quality, and provide demonstrable ROI of product enhancements. • Collaborate closely with product management, design, and software engineering partners to deliver high quality AI solutions quickly and confidently. • Effectively communicate AI capabilities, limitations, and product implications, ensuring alignment between technical possibilities, customer needs, and product vision.