• Serve as the dedicated Account Manager for a specified Account Executive, helping this individual maintain and grow their specific business within their accounts. • Day to day responsibilities to include: • Respond to Customer inquiries in a timely fashion and move to resolution • Serve as a liaison between Customers, Vendors, and GuidePoint resources for this specified AE • Develop and retain Product and Industry knowledge, Vendor Resources, and GuidePoint Security Service offerings • Develop and maintain relationship with GuidePoint key Vendors and Account Executive’s Customers • Leverage Vendor resources and relationships to bring value to Customers • Improve more frequent calls and higher touch for AE’s customer base • Manage open opportunities in existing accounts with guidance from AE • Identify whitespace opportunities with customers and vendors • Represent GPS AE at customer meetings as needed • With AE guidance, close renewal, upsell and net new sales cycles • Proactive support for upcoming renewals, identifying upsell and proactive support for existing business • Collaborate on promoting marketing communication to account base with targeted follow up • Focus on driving and selling GPS Professional Services Engagements across targeted account base • Assist AE in forecast management and internal strategic reporting • If required should have ability to leverage salesforce.com to generate quotes, track open opportunities and renewal opportunities • All other duties as assigned