• Design, deploy, and manage modern endpoint environments across Windows & macOS. • Implement and maintain endpoint management platforms (e.g., Intune, Jamf) with a strong automation-first mindset • Develop automation workflows using scripting, APIs, and orchestration tools to reduce manual effort and improve reliability • Integrate AI-powered tools for endpoint analytics, remediation, security, and user experience optimization • Build self-healing and self-service solutions for common endpoint issues • Collaborate with security teams to enforce compliance, patching, and endpoint protection strategies • Monitor endpoint health, performance, and telemetry to proactively identify and resolve issues • Evaluate emerging AI and automation technologies and recommend improvements to endpoint strategy • Create and maintain technical documentation, standards, and best practices • Act as a technical escalation point