• Work closely with clients to elicit requirements, understand their needs, and translate them into clear, actionable steps for our software engineers. • Collaborate with developers to ensure they fully understand project goals, constraints, and user expectations. • Develop and refine functional specifications, use cases, and flow diagrams, ensuring everyone is on the same page. • Keep an eye on project progress and communicate updates with clients and internal teams, making sure we’re all moving toward the same goal. • Help troubleshoot and resolve any project hiccups that might come up along the way. • Serve as liaison between the client and the development team to ensure smooth communication and alignment throughout the project lifecycle. • Gather feedback post-launch to keep improving our processes and outcomes.