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Role Description

This position will serve as a Systems Administrator V – SharePoint Administrator reporting to the Server Operations Manager within the IT Operational Support Division.

• Maintain related hardware and software, install upgrades, and resolve system errors as they arise.
• Ensure SharePoint sites are properly integrated with related computer systems, back-end processes, and databases.
• Work with stakeholders within the agency to refine requirements, develop solutions, and document procedures for SharePoint workflow and approval processes.
• Create, customize, and support SharePoint sites in support of the Department of Family and Protective Services (DFPS).
• Administer and maintain DFPS SharePoint Online sites, related Microsoft SQL / MySQL database installation and performance tuning.
• Monitor overall SharePoint Online application performance and recommend changes in the site's technical architecture.
• Serve as Tier III level support for all systems related issues that fall within their scope.
• Occasional after hours and weekend work may be required.
• Work under limited direction with extensive latitude for the exercise of initiative and independent judgment.
• This position is 100% telework within the state of Texas and requires that the candidate maintain personal wi-fi and webcam capabilities during work hours.
• This position may, on rare occasions, be required to perform work onsite.

Qualifications

• Graduation from an accredited four-year college or university with major course work in computer science, computer information systems, management information systems, or a related field is preferred.
• 2 Years SharePoint Online Administration.
• 1 year of experience Microsoft SQL and MySQL Database Administration.
• 1 year of experience in Windows systems administration.
• 1 year of experience with Linux system administration.

Requirements

• Extensive experience with all facets of SharePoint Online administration.
• Experience with configuring and troubleshooting Microsoft SQL and MySQL databases, including installation, performance tuning, user access permissions, and backup/restore.
• Ability to develop SharePoint sites and create workflow solutions is a plus.
• Basic knowledge of Windows server administration.
• Basic knowledge of Redhat Linux server administration.
• Knowledge of Moodle LMS Web application preferred.
• Basic knowledge of IIS.
• Ability to install and configure Apache (Linux).
• Ability to install and configure PHP (Linux).
• Skill in developing technical documentation.
• Skill in providing customer service.
• Ability to simultaneously coordinate and prioritize multiple tasks.
• Ability to communicate technical information to individuals with various levels of technical knowledge.
• Strong analytical and problem-solving skills, good verbal, and written communication skills.
• Ability to work independently and within groups, and manage multiple activities and/or tasks simultaneously.
• Ability to analyze systems and procedures, to write and revise standards and procedures, and to supervise the work of others.
• Knowledge of IT operations, responsibilities, workflow processes, and procedures.
• Skill in gathering information, resource organization, project/task prioritization and schedule development.
• PowerShell knowledge for SharePoint is a plus.

Benefits

• 100% paid health insurance for you, and 50% paid for eligible family members.
• Retirement plans with lifetime monthly payments after five years of state service.
• Paid vacation, holidays, and sick leave.
• Optional dental, vision, and life insurance at lower rates than most private plans.
• Flexible spending accounts for added tax savings on health and dependent care.
• Employee discounts on gym memberships, electronics, and entertainment.
• Potential qualification for Public Service Loan Forgiveness.