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Role Description

A Business Systems Analyst is responsible for using their knowledge of software programs and business strategies to help companies maximize productivity and communication.

• Consult with management to determine their needs
• Coordinate with IT professionals to create or update software based on those needs
• Provide applicable training, product support, project management, customer support, and communication
• Gather and document requirements
• Perform system analysis and develop specifications
• Create solutions that satisfy the needs of business stakeholders
• Collaborate with business stakeholders to understand their requirements and identify opportunities for process improvement
• Develop detailed requirements and use cases for software development projects
• Conduct research to identify new technologies and methods to improve business processes
• Analyze and troubleshoot technology issues, identify root causes, and implement solutions
• Develop and maintain documentation such as user manuals, training materials, and technical specifications

Qualifications

• HS - High School Grad or Equivalent (Required)
• 2 years of relevant work experience (Required)

Requirements

• No specific certification or licensure requirements

Benefits

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met