• This position is a market development role supporting Guidehouse Federal. • The ServiceNow Market Development Director is responsible for originating, developing, and closing net-new ServiceNow services opportunities across U.S. Federal agencies in collaboration with ServiceNow alliance, sales, capture, and delivery teams. • This role focuses on driving pipeline growth, expanding Guidehouse’s federal ServiceNow footprint, and positioning the firm as a trusted partner for enterprise workflow, automation, and platform transformation. • Build, maintain, and execute a federal market development and territory plan aligned to priority civilian, DoD, and/or IC agencies. • Identify, qualify, and originate net-new ServiceNow services opportunities across federal clients. • Shape, advance, and close ServiceNow services deals in coordination with federal sales, capture, contracts, and delivery teams. • Develop and maintain trusted relationships with federal clients, system integrator partners, and ServiceNow federal sales representatives. • Track competitive landscape and market trends related to ServiceNow, workflow automation, and federal IT modernization. • Support federal pursuits including RFIs, RFPs, white papers, and capture strategies. • Partner with marketing to support demand generation activities, events, and thought leadership. • Represent Guidehouse at federal conferences, industry days, and ServiceNow-sponsored events. • Maintain awareness of Guidehouse’s broader service offerings to support cross-sell and integrated solutions. • Provide market intelligence and pipeline insights to practice and federal leadership.