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Senior Revenue Technology Analyst
Location
United States
Posted
1 day ago
Salary
$87.4K - $187.2K / year
EnglishSalesforce
Job Description
• Establish and execute on a technical roadmap that supports the entire revenue lifecycle.
• Support the execution of our AI roadmap.
• Stakeholder management and roadmap definition.
• Identify gaps in processes, integrations, and automations; recommend improvements, drive implementation, and support the evaluation and procurement of new tools as needed.
• Own day-to-day vendor management for revenue tech stack tools, including procurement support, renewals, and quarterly business reviews.
• Partner with cross-functional teams (for example, Marketing ops, IT for integrations and enterprise AI use cases, Enablement for end-user support, Privacy and Legal for global privacy compliance, and Revenue Strategy for analytics alignment) to ensure tools are implemented and used effectively.
• Collaborate with operations partners to support compliance with standardized processes and maintain a consistent business rhythm for tool users (provisioning, user support, troubleshooting, and ongoing maintenance).
• Create and implement reporting and dashboards within revenue tools that improve efficiency, effectiveness, and productivity, while aligning with Sales Strategy and Sales Data Analytics on definitions and metrics.
• Provide insights and recommendations to automate and optimize revenue workflows with a focus on scalability and supporting growth.
• Document workflows, support processes, and troubleshooting guidance, building a knowledge repository to enable first-tier sales support and self-service.
Job Requirements
- Proficient experience with enterprise revenue and sales tools such as Salesforce (SFDC), Gong, Clari, Outreach, and ZoomInfo
- Strong understanding of how systems connect and share data, including integrations, automations, permissions, and data management concepts
- Experience evaluating, selecting, and rolling out new tools, including requirements gathering, vendor due diligence, procurement processes, implementation planning, enablement, and ongoing adoption
- Ability to identify gaps in workflows, processes, and tooling, and turn them into practical improvements that scale across teams
- Experience owning vendor relationships and operational rhythms for tools, such as renewals, quarterly business reviews, user provisioning, support, troubleshooting, and ongoing maintenance
- Strong analytical and problem-solving skills, including building or partnering on reporting and dashboards that improve efficiency, effectiveness, and productivity for revenue teams
- Clear, inclusive communication skills, with the ability to collaborate across Revenue, Operations, Strategy, and Enablement, IT, and Legal or Privacy partners
- Comfort working in an all-remote, asynchronous environment, including taking ownership as a manager of one, prioritizing effectively, and delivering work with minimal oversight
- Interest in GitLab and alignment with our values, with openness to applying transferable skills from related sales operations, revenue operations, systems, or analytics roles
Benefits
- Health insurance
- 401(k) matching
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental leave
- Home office support