• Design and document end-to-end HR processes, mapping workflows, handoffs, and dependencies to ensure efficiency and scalability • Apply Lean Six Sigma methodologies to drive continuous improvement, eliminate inefficiencies, and optimize workflows with a focus on automation and AI integration • Define and track key performance indicators (KPIs) to measure HR operational effectiveness and identify opportunities for improvement • Analyze data trends and root causes, providing actionable insights to stakeholders and leadership • Conduct regular quality audits to ensure processes align with design and compliance standards, driving corrective action as needed • Lead cross-functional efforts to implement new processes and projects, ensuring alignment with strategic goals and timelines • Manage the change adoption process, supporting stakeholder engagement and communication to drive success • Collaborate with HR leaders, IT, and business stakeholders to align priorities and deliver operational excellence • Serve as a resource and mentor within HR Operations, promoting a culture of innovation and continuous improvement