We help companies take care of their people.
Customer Success Manager – SMB
Location
United States
Posted
12 days ago
Salary
$90K - $115K / year
Job Description
Job Requirements
- 3-5 years of experience in customer success or account management in SaaS, start-up, healthcare, or Benefits space.
- Direct experience working in the the Benefits space
- Proven track record of managing and growing SMB and emerging tech accounts
- Demonstrated ability to analyze data and business insights to influence stakeholder decision-making
- Ability to interact with customer teams at various levels of technical and non-technical depth, and across multiple levels from end users through C-level stakeholders
- Experience working with cross-functional teams and communicating common customer behaviors to the sales, marketing, and product teams.
Benefits
- 95% coverage of medical, dental, and vision
- $250 WFH setup
- $150/month cell phone + internet
- $100/month Wellness
- Flexible PTO
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