Defining what it means to build and deliver the most extraordinary sports & entertainment experiences.The Crown is Yours

Senior Community Associate

Community ManagerCommunity ManagerFull TimeRemoteTeam 1,001-5,000Since 2012H1B No SponsorCompany Site LinkedIn

Location

United States

Posted

42 days ago

Salary

$66.9K - $83.6K / year

3 yrs expEnglish

Job Description

• Be an everyday presence in our Discord server, engaging authentically with our players across channels, topics, and live sports moments. • Serve as a trusted point of contact, responding quickly and helpfully to player questions and needs. • Create and execute community-first campaigns including giveaways, AMAs, live chats, and themed events in partnership with internal and external teams. • Monitor sentiment, player behavior, and emerging trends, and share insights regularly to improve products, features, and the overall experience. • Champion the community’s voice across the company while upholding our brand tone and standards. • Support coverage during sports-heavy periods — evenings, weekends, and big game days (on rotation).

Job Requirements

At least 3 years of experience building, moderating, or supporting digital communities; preferably around sports, gaming, or consumer brands.
Deep familiarity with Discord, including mod tools, roles, bots, and engagement features.
Proven ability to create thumb-stopping content and conversations tailored to specific communities.
Excellent written communication skills with a flexible tone: professional, playful, empathetic — whatever the moment calls for.
A strong sense of urgency and ownership — you’re fast, proactive, and solutions-focused.
An understanding of Sportsbook or Daily Fantasy Sports products and can talk betting lines, big games, or prop picks without missing a beat.
Experience moderating high-volume communities or social platforms during live events is a plus.
Knowledge of responsible gaming practices and customer safety.

Benefits

bonus
equity
health insurance
retirement plans
paid time off

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