• Manage submission intake and track new business using Excel and Excel Online • Review and clear new business submissions • Enter submission data into the Policy Administration System to process rating worksheets • Communicate with agents to obtain required or missing information • Complete initial data entry on the Risk Analysis Worksheet (RAW) • Assign submissions to appropriate underwriters with attention to detail • Email policies and welcome kits to agents and policyholders • Process loss run and experience modification worksheet requests • Assist with preparation of renewal quotes • Bind and issue policies in the Policy Administration System • Process endorsements, including cancellations and reinstatements • Deliver proposals and quotes within established timeframes • Respond to internal compliance inquiries and external requests from agents, brokers, and policyholders • Participate in training, workshops, and conventions to stay current on workers’ compensation rules, regulations, and underwriting practices • Use resources such as IRMI and the NCCI website to enhance underwriting knowledge • Perform additional tasks and special projects as assigned