Destination Knot

Destination Knot is a full-service travel planning company that provides clients with expertly curated vacation experiences. From luxury resorts and cruises to family getaways and romantic escapes, we specialize in simplifying the planning process and delivering exceptional service at every stage of the journey.

Virtual Hotel Customer Service Coordinator

Customer SupportCustomer SupportFull TimeRemoteTeam 11-50

Location

United States

Posted

12 days ago

Salary

Not specified

No structured requirement data.

Job Description

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

As a Virtual Hotel Customer Service Coordinator, you’ll help clients arrange lodging for leisure, group, or business travel. You’ll ensure each booking runs smoothly while upholding Destination Knot’s commitment to exceptional service.

  • Understand client needs and travel preferences
  • Provide hotel recommendations and confirm reservations
  • Manage booking changes and follow-up communication
  • Keep detailed, accurate client records

Qualifications

  • Organized and dependable
  • Comfortable with digital tools and remote communication
  • Friendly, professional demeanor
  • Willingness to learn the travel booking process

Benefits

  • Collaborative remote environment
  • Hands-on guidance and self-paced training
  • Access to industry partnerships and hotel programs
  • $45,000 - $65,000 a year

Company Description

Job Requirements

  • Organized and dependable
  • Comfortable with digital tools and remote communication
  • Friendly, professional demeanor
  • Willingness to learn the travel booking process

Benefits

  • Collaborative remote environment
  • Hands-on guidance and self-paced training
  • Access to industry partnerships and hotel programs
  • $45,000 - $65,000 a year

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