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Role Description

We are looking for an assertive and driven clinical professional to join our team in a crucial administrative role to help our ABA Therapy organization grow!

• Support the Vice President of Clinical Services, the Director of Clinical Advocacy and Authorizations, and the Regional Autism Advocate(s) with time-sensitive documentation fidelity.
• Discuss clinical needs with insurance companies.
• Ideal candidates will be a Registered Behavior Technician (RBT) with experience in the field or an RBT completing their Master’s Program to become a Board Certified Behavior Analyst (BCBA).

Qualifications

• Registered Behavior Technician (RBT) required; An RBT with 2+ years of clinical experience is preferred.
• Undergraduate degree is ideal but not required.

Requirements

• Familiarity with SalesForce is recommended but not required.
• Working knowledge and understanding of Applied Behavior Analysis (ABA) therapy is strongly recommended.
• Previous experience negotiating with insurance companies.
• A strong, pleasant personality with a high EQ.
• Extremely detail oriented – you minimize mistakes because you care about how your work affects patients.
• Assertive and strong communication style - you know how to get what you want because you can eloquently present the facts and advocate for patient services.
• You possess a high-level of organizational skills - you rarely drop the ball because you love having systems in place to keep things running smoothly.
• You like to work really hard – you aren’t watching the clock for quittin’ time because there is always more than needs to be done, and you like that.

Responsibilities

• Assisting Regional Autism Advocate(s) in campaigning to insurance companies on patient services.
• Review and confirm patient intake paperwork.
• Review & proof read patient reports provided by BCBAs and prepare patient documents for insurance authorization requirements.
• Manage & upkeep patient paperwork in SalesForce.
• Participate in meetings with the Corporate Team.
• Maintain patient communication with the Office Managers across all ABC locations.
• Assist Regional Autism Advocate(s) and Director of Clinical Advocacy and Authorizations with Ad Hoc projects.
• Oversee and maintain the company's healthcare data entry procedures within HIPAA compliance guidelines.
• Confirm authorization via phone calls, and enter authorization documents quickly and accurately.
• Confirm, maintain and enter patient's healthcare and authorization information with sensitivity and discretion into the EMR/billing system.
• Fax and submit for authorization of treatment.
• Schedule Peer-to-Peer (P2P) calls for insurance companies.
• Account for submission and resubmission to new insurance companies with updated paperwork.

Benefits

• 10 Days of PTO, 10 Paid Holidays, 2 Flex Days + More with Tenure.
• Student Loan Repayment Employer Contributions.
• Maternity/Paternity Award of up to $3,000 & FSA Options for Childcare.
• Door Dash Pass and Regional Night of Honors.
• Up to $600 Student Loan Repayment Options & Tuition Discounts.
• Professional development opportunities.
• Leadership opportunities to learn more and take on more responsibilities.
• 401K Retirement Plans with company matching.