Lob was founded in 2013 by technical co-founders with a vision to connect the world one mailbox at a time. Today, we're transforming the way businesses use direct mail and bringing the power of technology to a traditionally manual channel. 

Our modern logistics and fulfillment engine helps businesses to build and scale high-quality, personalized direct mail programs without the operational burden. As we grow to meet the evolving needs of our customers and expand our product offerings, we’re building a team to shape the future of direct mail.

About The Role

We’re looking for an experienced staff engineer to help build Lob’s platform for our next stage of growth. You will have a profound impact on the engineering org’s technical strategy and velocity, ensuring that people are able to move faster through technology. You’ll leverage existing technologies and bring some opinions of your own to the discussion to improve the engineering ecosystem. You will also be a source of coaching and mentoring for our team members and will help us to hire and retain a team of engaged and thriving engineers.

Some projects to get excited about:

• Creating reusable patterns to simplify builds and releases
• Consolidating deployment tooling and improving CI/CD capabilities
• Implementing edge services leveraging caching, authentication, and circuit breakers across the platform
• Creating and maintaining reference architectures to launch production-ready services
• Implementing distributed tracing and iterating on service observability
• Collaborating with feature teams across the org to migrate container orchestrators, adopting and deploying with Hashicorp Nomad

As a Staff Engineer, you’ll...

• Be a chief advisor to the future build of Lob’s platform and its capabilities
• Be responsible for leading projects from design to implementation
• Coordinate and facilitate the execution of strategic initiatives within the team as well as cross functionally
• Coach and mentor other engineers on the team about best practices around platform architecture and general DevOps philosophy and implementation
• Embed with other engineering teams to help adoption of new technologies, and contribute to solving complex problems spanning multiple domains
• Work with engineering teams across the organization, improving tooling, process, internal developer experience, automation, and the entire engineering ecosystem

What you will bring to this role...

• You are a veteran in the software and platform engineering space with deep experience around cloud services and site reliability
• You are a master of telemetry and observability
• Shipped large, complex, business-impacting software projects for which you were the primary/lead technical designer or architect
• Experience with one or more of the following languages: Javascript, GoLang, Python; Bonus points if GoLang
• Experience with integrating one or more of the following technologies into architectures and best practices with them: Nomad, Terraform, Consul, Datadog, SNS/SQS, Redis, Postgres, Aurora, Lambda, etc
• Experience with at least one public cloud vendor (AWS preferred)
• Grown others around you through coaching, mentoring, and leading and can give examples of how you’ve done it
• You’re Curious, Compassionate, Committed, and Passionate about your craft and can share that with others

Since great engineers come from a variety of backgrounds, it doesn’t particularly matter if you have a specific degree—we want to hear about your contributions in a real-world setting.

Compensation information
The compensation for this role consists of a base salary + additional RSUs.

Annual Base Salary: $190,000- $215,000

<#LI-REMOTE #LI-RW1

“Lob’s salary ranges are based on market data, relative to our size, industry and stage of growth. Salary is one part of total compensation, which also includes equity, perks and competitive benefits. Salary decisions are based on many factors including geographic location, qualifications for the role, skillset, proficiency and experience level. Lob reasonably expects to pay candidates who are offered roles within the provided salary ranges.”

We offer remote working opportunities in AZ, CA, CO, DC, FL, GA, IA, IL, MA, MD, MI, MN, NE, NC, NH, NJ, NV, NY, OH, OR, PA, RI, TN, TX, UT, and WA, unless specified otherwise in the job description above. 

If you are looking for a progressive, fun-spirited, and mentally stimulating environment, come join us at Lob!

Our Commitment to Diversity

Lob is an equal opportunity employer and values diversity of backgrounds and perspectives to cultivate an environment of understanding to have greater impact on our business and customers. We encourage under-represented groups to apply and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or criminal history in accordance with local, state, and/or federal laws, including the San Francisco’s Fair Chance Ordinance.

Recent awards

#88 on BuiltIn's Best Remote Midsize Companies to Work For in 2025
BuiltIn Best Remote Midsize Companies to Work For in 2024
BuiltIn Best Midsize Companies to Work For 2022