• The National Accounts Coordinator provides support to our National Account Specialists, retail customers, and internal customers. • Prepares purchase orders and work orders for intercompany and customer requested supplies and services. • Works closely with National Account Specialists to respond to and service retail customers. • Research and resolve concerns and questions for retail technician and customer calls. • Assists other departments and divisions with customer needs. • Uses software to build service routes for retail technicians. • Update supply logs, enter service dates into customer schedules, assemble routing for weekly retail services, and any other assigned tasks such as assisting National Account Specialists with customer reporting. • Participate in on-call support for customers and technicians. • Review and submit billing in support of retail customers. • Performs other related duties as assigned.