As a Servicing Specialist at Lower, you will oversee the accurate and timely transfer of newly originated loans to interim servicing and sub-servicers, managing the full service release lifecycle from initiation through completion. This position safeguards data integrity between ...

Manage a team of customer servicing representatives focused on assisting customers, negotiating payment plans and minimizing financial loss. Drive strategic initiatives, enhance team performance, and ensure compliance with company policies and applicable state & federal laws. Dir...

The Client Service Analyst, Collector will engage in advanced collections activities, including unpaid processing fees and chargebacks, while being accountable for collection performance against departmental targets. This role requires utilizing skip-tracing tools to update customer information and detailing all actions in the collections system daily until payment arrangements are finalized.

The Collections Specialist will be responsible for contacting patients to collect outstanding balances, processing adjustments, and establishing payment plans while providing exceptional customer service. Responsibilities also include managing calls professionally, resolving patient concerns, maintaining accuracy, and adhering to HIPAA regulations.