• Provides vision, leadership and operational oversight for on-site Patient Access staff within a specific hospital or market. • Will provide direction to all admitting and registration teams across all entry points. • Organizes functions through establishing clear accountabilities, delegation of duties and appropriate departmentalization without creating silos. • Develops and maintains an effective, visible and well-respected team by selecting, evaluating, coaching and managing the performance of qualified professionals. • Negotiates and recruits with other department managers the need for cross training and support in their areas as necessary. • Promotes team-building relationships in all areas of responsibility. • Works in a collaborative manner with all managers/team leaders to ensure a successful and compliant revenue cycle process. • Accountable for a comprehensive and effective communication strategy within the facility and/or market that promotes Employee Engagement, which includes enhanced employee productivity and morale.