• Own uptime, availability, scalability, and performance of all production systems. • Define and manage SLOs, SLAs, error budgets, and incident response practices. • Lead post-incident reviews and drive systemic reliability improvements. • Implement observability standards (logging, metrics, tracing). • Own cloud infrastructure strategy (AWS, Azure, hybrid). • Lead infrastructure-as-code (Terraform, CloudFormation, ARM, etc.). • Ensure disaster recovery, backup, and business continuity plans are tested and compliant. • Monitor and optimize cloud spend through cost governance and FinOps practices. • Own CI/CD pipelines, deployment automation, and release strategies. • Enable safe, frequent releases (blue/green, canary, feature flags). • Standardize DevOps tooling and platform capabilities across teams. • Partner with Engineering to remove friction and increase delivery velocity. • Set plan and manage execution of dashboards, availability management and reporting. • Align with Product Engineering teams to define NFRs related to definition, instrumentation and logging. • Embed security into DevOps practices (DevSecOps). • Partner with Security, Legal, and Compliance on audits and certifications (SOC 2, HIPAA, HITRUST, PCI, etc.). • Ensure secrets management, access controls, and vulnerability remediation. • Build and lead DevOps, SRE, and Cloud Engineering teams. • Define the DevOps operating model (centralized, embedded, hybrid).