• Assign and monitor all inbound Requests for Proposals (RFPs) to support business development, bookings growth, and ongoing process optimization. • Coordinate sponsor bid defense meetings and capabilities presentations. • Draft, revise, and format correspondence, reports, and presentations, including compilation of materials from various stakeholders. • Collaborate with MSA and supporting departments to organize agendas, document minutes, and advance cross-functional project initiatives. • Create, manage, and enhance MS Teams channels to support communication, collaboration, and information storage. • Build strong internal stakeholder relationships and support strategic objectives through defined workstreams. • Track and enter monthly billable consultation hours to support revenue acceleration efforts. • Partner with the data science team to evolve dashboards and strengthen KPI visibility for leadership decision-making. • Support study-level activities, including risk tracking, MSA staff assignment monitoring, and coordination of study-specific requirements. • Prioritize multiple concurrent projects and drive timely issue resolution. • Liaise with Salesforce technical partners to troubleshoot and evaluate new enhancements. • Interface regularly with IT to solve technical needs at both the individual and departmental level. • Facilitate coordination with procurement, contracts, and other internal support functions. • Adhere to Standard Operating Procedures (SOPs), support departmental standards, and promote the sharing of best practices. • Support continuous improvement by identifying training needs, participating in professional development, and contributing to process innovation. • Attend and participate in applicable company‑sponsored training.