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Role Description

The EMR Remote Processor serves as a key member of the EMR Remote team. This position is responsible for processing Release of Information (ROI), specifically medical record requests in a timely and efficient manner, ensuring accuracy and individual metrics are met.

• Verifying and analyzing data to affect the efficient and effective retrieval of charts in accordance with the core business function of Ciox Health.
• Safeguarding and protecting the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information.
• Ensuring all releases of information are in compliance with the request, authorization, company policy, and HIPAA regulations.

Position Highlights:

• Full-Time: Monday-Thursday 6:00AM-5:00PM
• Location: Remote
• Comfortable working in a high-volume production environment.
• Processing medical record requests by taking calls from patients, insurance companies, and attorneys to provide medical status.
• Documenting information in multiple platforms using two computer monitors.
• Full Benefits: PTO, Health, Vision, and Dental Insurance, 401k Savings Plan, and Tuition Assistance.

You will:

• Enter accurate data when assigned by team lead.
• Process electronic medical records remotely through various EMR systems as directed.
• Work with minimum supervision responding to changing priorities and role needs.
• Report any technical difficulties that you may experience as soon as they occur.
• Meet required metrics for your role - CPH (Charts Per Hour) & Attendance.
• Actively participate in all training assigned by your supervisor.
• Maintain high standards of confidentiality to safeguard and protect patient’s rights and comply with all company and facilities policies and HIPAA regulations.
• Read all documentation and follow written instructions provided to ensure compliance and accurate job completion.
• Immediately report to team lead/coordinator/supervisor or management any security breaches, unsafe behavior witnessed, or any site difficulties.
• Support a service environment that focuses on quality processes.
• Ensure that deadlines are met and respond to emails and other requests for information timely.
• Adhere to company policies.
• Perform other duties as assigned.

Qualifications

• High School Diploma or equivalent required.
• Six months plus Data Entry Experience.
• EMR experience A+.
• Experience in a healthcare environment or release of information setting is strongly preferred.
• Demonstrate ability to address problems constructively to find acceptable solutions.
• Demonstrate accuracy and attention to detail.
• Computer skills including Windows based applications (Word, PowerPoint, Excel, Access, Outlook).
• Excellent organizational skills.
• Excellent detail-orientation and accuracy with high volume environment.
• Adaptable to changing business environment.
• Demonstrated ability to work within a diverse group of individuals and collaboratively in a matrixed, cross-departmental remote environment.

Requirements

• Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role.
• The estimated base pay range per hour for this role is: $15 — $18.32 USD.

Benefits

• Full Benefits: PTO, Health, Vision, and Dental Insurance, 401k Savings Plan, and Tuition Assistance.