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Role Description

This role involves leading and managing complex Pricing Transformation initiatives focused on improving the customer pricing experience, reducing profit leakage, and mitigating chargeback write-offs and negative margin.

• Drive strategic analysis of large, complex datasets related to pricing disputes, chargebacks, and negative margin to identify root causes, trends, and significant opportunities for process improvement and financial recovery.
• Champion the development and implementation of innovative, data-driven solutions and process improvements to address complex financial and operational challenges within pricing and chargebacks.
• Partner extensively with cross-functional teams including FP&A, Chargeback, Pricing, Supplier Agreements, Credit and Collections, AP, Sourcing, Master Data, Customer Service, Sales, IT, and other upstream/downstream stakeholders to drive consensus and deliver impactful solutions.
• Lead the partnership with internal IT and transformation stakeholders to design, develop, and implement IT-funded solutions aimed at enhancing pricing accuracy, customer experience, and financial controls.
• Develop and implement comprehensive strategies to improve customer experience, optimize pricing processes, and mitigate financial loss across the USMPD portfolio.
• Ensure compliance with SOX and internal control policies, actively contributing to their development and refinement.
• Prepare, deliver, and defend strategic presentations and communications to senior leadership, providing insights on transformation initiatives, financial performance, and key recommendations.
• Provide expert guidance and mentorship to less experienced colleagues, fostering a culture of continuous improvement and development.
• Interact and negotiate effectively with peers, customers, GPO partners, and suppliers at various management levels, including senior management, to achieve project objectives and resolve complex issues.
• Proactively identify and resolve potential roadblocks in complex projects of large scope, ensuring timely and successful delivery.
• Oversee and ensure the effective interaction with on and offshore support teams to meet process performance goals and project deliverables.
• Handle sensitive situations and/or information with the highest level of professionalism and discretion.
• Travel up to 10%.

Qualifications

• Bachelor's degree in related field, or equivalent work experience, preferred.
• 8-12 years of experience, preferred.
• 6+ years of progressive experience in finance operations, preferred, with a strong focus on pricing transformation, contract management, chargeback revenue recovery, and mitigation, preferred.
• In-depth knowledge of medical production distribution industry standards around contract management, customer relationship management, sales, and operations functions.
• Demonstrated strong project management skills, including the ability to lead and manage multiple complex projects simultaneously, influencing cross-functional stakeholders.
• Proven analytical skills, with proficiency in analytical tools like Excel/Macro or Alteryx, preferred.
• Excellent communication and interpersonal skills, with the ability to effectively communicate with stakeholders at all levels.
• Proven ability to develop and deliver compelling presentations and communications to senior leadership, articulating complex financial concepts and strategic recommendations.
• Experience with data analytics, SQL, and Tableau is a plus.
• Extensive experience with process improvement methodologies, such as Lean Six Sigma, preferred.
• Demonstrated ability to work independently and as part of a team.
• Ability to travel up to 10%.

Requirements

• Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects.
• Participates in the development of policies and procedures to achieve specific goals.
• Recommends new practices, processes, metrics, or models.
• Works on or may lead complex projects of large scope.
• Projects may have significant and long-term impact.
• Provides solutions which may set precedent.
• Independently determines method for completion of new projects.
• Receives guidance on overall project objectives.
• Acts as a mentor to less experienced colleagues.

Benefits

• Medical, dental and vision coverage.
• Paid time off plan.
• Health savings account (HSA).
• 401k savings plan.
• Access to wages before pay day with myFlexPay.
• Flexible spending accounts (FSAs).
• Short- and long-term disability coverage.
• Work-Life resources.
• Paid parental leave.
• Healthy lifestyle programs.