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Role Description

This position will have the opportunity to impact patient’s health every day via the delivery of best-in-class interventions and patient care.

• Place outbound phone calls to members to offer Medication Therapy Management (MTM) services and other commercial programs outside of traditional MTM.
• Provide outreach to members, prescribers, and pharmacy providers to enhance care coordination and support the Star ratings program.
• Field inbound phone calls from members to initiate MTM or other CEC services.
• Conduct telephonic comprehensive medication interviews and document medications as part of the MTM Program.
• Collaborate with other CEC staff to maintain a high-quality service.
• Facilitate communication to clients, providers, and internal staff regarding CEC programs and program outcomes.
• Maintain knowledge of regulations regarding CEC programs.
• Compliance with all applicable HIPAA and CMS regulations.
• Other duties as assigned.

Qualifications

• High school diploma or GED.
• Valid Pharmacy technician license/certification as required by state laws.
• Previous experience as a Pharmacy Technician.
• Experience as a member of a multi-disciplinary team is preferred.
• Knowledge of applicable data privacy practices and laws is preferred.
• Knowledge of healthcare industry practices and HIPAA regulations.
• Participate in, adhere to, and support compliance program objectives.
• The ability to consistently interact cooperatively and respectfully with other employees.

Benefits

• Top of the industry benefits for Health, Dental, and Vision insurance.
• 20 days paid time off.
• 4 weeks paid parental leave.
• 9 paid holidays.
• 401K company match of up to 5% - No vesting requirement.
• Adoption Assistance Program.
• Flexible Spending Account.
• Educational Assistance Plan and Professional Membership assistance.
• Referral Bonus Program – up to $750!

Company Description

Navitus - Putting People First in Pharmacy - Navitus was founded as an alternative to traditional pharmacy benefit manager (PBM) models. We are committed to removing cost from the drug supply chain to make medications more affordable for the people who need them. At Navitus, our team members work in an environment that celebrates diversity, fosters creativity and encourages growth. We welcome new ideas and share a passion for excellent service to our customers and each other.