• Design, develop, and maintain ServiceNow Service Portal interfaces using: • HTML5, CSS3, JavaScript • AngularJS (Service Portal widgets) • Bootstrap / UI Frameworks • Build and customize Service Portal widgets, themes, and layouts. • Develop responsive, mobile-friendly, and cross-browser compatible UI components. • Implement UI policies, client scripts, and UI scripts to enhance user interactions. • Collaborate with stakeholders to translate business needs into user-centered designs. • Apply UX best practices for usability, accessibility (WCAG), and visual consistency. • Create wireframes, mockups, and prototypes (Figma, Sketch, Adobe XD, or similar). • Ensure consistent branding and design standards across portals. • Integrate ServiceNow portals with REST APIs, third-party systems, and custom web applications. • Optimize front-end performance and maintain clean, reusable code. • Support portal enhancements across ITSM, HRSD, CSM, or custom applications. • Work closely with ServiceNow architects, back-end developers, and business analysts. • Participate in Agile/Scrum ceremonies and iterative delivery cycles. • Perform UI testing, debugging, and documentation.