• Own the engagement, communications, and operating narrative for the Global Field Organization. • Translate GFO strategy into clear, focused priorities that resonate across regions and functions. • Design and operate a predictable cadence of Field communications, leadership updates, and engagement moments that reinforce execution standards and reduce organisational noise. • Support the deployment, tracking, and reporting of priority GFO strategy programs and initiatives, ensuring leaders have clear visibility into progress, risks, and outcomes. • Participate in selected business reviews and operating forums, using insights to inform storytelling, engagement programs, and leadership messaging. • Work directly with customers, in partnership with Sales, Customer Success, and Professional Services leaders, to gather feedback on how GFO programs are landing in practice. • Synthesise customer feedback into clear themes, insights, and impact assessments, connecting external outcomes with internal execution signals. • Use customer insight to inform program evolution, strategic adjustments, and future GFO priorities, ensuring programs remain grounded in real customer impact. • Partner closely with Marketing, HR, Enablement, and Strategy teams, while retaining clear ownership of the Field-specific narrative and feedback loop. • Surface and amplify examples of customer impact and execution excellence, making strong performance visible, shared, and repeatable across the organisation.