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Role Description

The Communications Research and Data Manager will support custom, quantitative research for marketing and communications initiatives. This role involves working across all stages of the research process—from initial stakeholder consultation and research design to data monitoring, analysis, and presentation delivery. Projects may run concurrently and workloads may fluctuate depending on priorities and timelines.

• Manage annual research calendar and roadmap to support data-driven content programs.
• Contribute to workplace survey program to ensure high-quality results for various content needs.
• Support media monitoring efforts to track the success of the research program.
• Collaborate with marketing and revenue enablement teams to align research and data insights with business goals.
• Monitor competitor activities and market conditions to inform business strategies.
• Identify global trends and topics for new content and PR programs.
• Lead data management for major thought leadership programs in coordination with Content and Data Science teams.
• Conduct data analyses and ensure accurate, impactful data representation throughout key content development stages.
• Make recommendations for data presentation in marketing and communications assets.
• Design and manage quantitative research studies, including survey development and data monitoring.
• Prepare detailed insights-driven reports, dashboards, and presentations summarizing key findings.
• Partner closely with the Data Science team to mine and analyze internal data for external use/content.
• Assist with ad hoc research requests for Marketing and Communications teams.

Qualifications

• Bachelor’s degree
• 4+ years’ experience in research methodologies, data collection techniques, and statistical analysis.
• Strong ability to pull out key insights from surveys and build compelling presentations.
• Strong analytical skills to measure and optimize campaign performance metrics.
• Ability to work on thought leadership topics such as economic outlook, industry trends, future of work, etc.
• Experience tracking brand activity on media monitoring and/or social listening platforms.
• Ability to work independently, meet deadlines, and manage multiple projects simultaneously.
• Critical thinking skills with attention to detail.
• Excellent communication skills, ability to present complex data in a clear and actionable way.
• Ability to work remotely.

Requirements

• Familiarity with PSQL for data analysis.
• Experience conducting qualitative research is a plus.

Benefits

• Exceptional earning potential with a salary range of $77,000.00 - $114,000.00, negotiable based on experience and location.
• Discretionary annual bonus eligibility.
• Group health insurance benefits (medical, vision, dental).
• FSA and HSA healthcare accounts.
• Life and accident insurance.
• Adoption and fertility assistance.
• Paid parental leave of up to 6 weeks.
• Short/long term disability.
• Paid time off for vacation, personal needs, and sick time.
• Choice Time Off (CTO) varies based on years of service, with up to 17 days per calendar year for new hires.
• Up to 11 paid holidays per calendar year.
• Opportunity to contribute to the company 401(k) savings and investment plan with employer match of 100% on the first 3% of contributions for eligible employees.