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Role Description

Palco is seeking a Quality Assurance Tester II to join our growing team. This is a remote, work-from-home position. The QA Tester II plays a key role in ensuring software releases meet business and technical specifications, are free of defects, and are ready for production deployment. This role requires strong analytical skills, a deep understanding of QA methodologies, and the ability to lead testing efforts across multiple projects. The QA Tester II is a subject matter expert in assigned areas and contributes to process improvement and mentoring junior testers.

• Design and execute comprehensive test plans and test cases for new features and system enhancements.
• Lead regression testing efforts to ensure stability across releases.
• Collaborate with developers, product managers, and business analysts to clarify requirements and resolve design issues.
• Document and manage detailed defect reports, including reproduction steps and severity assessments.
• Participate in Agile ceremonies and contribute to sprint planning and retrospectives.
• Maintain and enhance automated UI and API test suites.
• Analyze test results and provide actionable feedback to development teams.
• Contribute to the development and documentation of QA processes and standards.
• Mentor junior QA testers and support their professional development.

Qualifications

• Associate’s or Bachelor’s degree in an IT discipline or equivalent experience.
• 5+ years of experience in software QA testing, preferably in healthcare or financial services.
• Experience working in Agile frameworks and cross-functional teams.
• Hands-on experience with automated testing tools and frameworks, Playwright preferred.

Requirements

• SQL and relational databases
• Strong written and verbal communication
• Critical thinking, such as analyzing data and/or interpreting rules, drawing logical conclusions, and applying smart solutions to unique situations

Benefits

• Generous Paid time off.
• Annual bonus potential.
• Retirement Savings: We will support you as you save for your future.
• Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.
• Paid Training: Earn while you learn and continue to grow with access to internal and external learning opportunities.
• Great Work Environment: We are proud of our company culture of collaboration and the recognition we have received for our diversity efforts.
• Employer shared Health Insurance cost
• Employer paid Disability Insurance
• Employer paid Life and AD&D Insurance
• Vision Insurance
• Cancer Insurance
• Voluntary Life Insurance
• Paid Time Off
• Remote work environment
• Paid holidays