• Develop & implement long-term, comprehensive clinical operations strategies (i.e. T1D, T2D, HTN, Hyperlipidemia, GLP1s, AOMs….) focused on member experience, clinical quality, team efficiency, and employee experience. • Cultivate a strong, cohesive clinical operations leadership team that effectively oversees day to day operations, ensures clinical safety & compliance, and collaborates seamlessly with cross functional Care Team leaders (i.e. Member Services, Health Coaching, MSK, Operational Excellence…). • Serves as the primary operating partner to the Clinical team for condition specific program development, translating long term clinical strategy (i.e. prescriber operations) into multi-year operating strategies. Leads all operational execution. • Establishes robust partnership with Care Teams Operational Innovation (CTOI) to ensure operational readiness for new product integration, product optimization, AI care team of the future implementation and ensures strong ‘voice of clinical operations’ representation within CTOI. • Leads operational excellence within clinical operations including continuous improvement strategies/projects, operating metrics review/improvement, and standardization where appropriate.