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Role Description

Our Site Reliability Engineering team is growing, and we are looking for a highly experienced Staff Site Reliability Engineer to help shape the future of reliability, scalability, and performance at AlphaSense. This is a hands-on, high-impact role where you will:

• Architect core reliability platforms
• Lead by example in incident response
• Drive cultural adoption of SRE best practices across our global engineering organization

Our mission is to engineer our platform to the reliability standards of mission-critical systems, targeting 99.99% uptime, while continuously enhancing our systems and processes. This role is key to that mission and goes beyond traditional system maintenance; it’s about pioneering the platforms, practices, and culture that enable engineering to scale effectively. You will act as a force multiplier, mentoring fellow engineers, influencing architectural decisions, and setting the technical bar for reliability across the company.

Qualifications

• 8+ years of experience in Site Reliability Engineering, DevOps, or a similar role, with at least 3+ of those years operating in a Senior+ SRE position
• Strong background in running production SaaS systems at scale
• Proficiency in at least one programming/scripting language (Python, Go, or similar)
• Hands-on expertise with cloud platforms (AWS, GCP, or Azure) and Kubernetes
• Deep understanding of networking fundamentals (TCP/IP, DNS, HTTP/S, load balancing)
• Experience with monitoring & alerting (Prometheus, Grafana, Datadog, ELK)
• Familiarity with advanced observability (OTEL, continuous profiling)
• Proven incident management experience, including leading high-severity incidents and postmortems
• Strong troubleshooting skills across the full stack
• Excellent communication and collaboration skills

Requirements

• Architect Reliability Paved Paths: Build frameworks and self-service tooling that let teams own the reliability of their services in a “You Build It, You Run It” culture
• Lead AI-Driven Reliability: Drive our AIOps strategy — automating diagnostics, remediation, and proactive failure prevention
• Champion Reliability Culture: Embed SRE practices across engineering via design reviews, production readiness, and operational standards
• Incident Leadership: Act as Incident Commander during critical events, modeling operational excellence, and ensuring blameless postmortems lead to lasting improvements
• Advance Observability: Deliver end-to-end monitoring, tracing, and profiling (Prometheus, Grafana, OTEL, Continuous Profiling) to optimize performance proactively
• Mentor & Multiply: Elevate engineers across SRE and product teams through mentorship, technical guidance, and knowledge sharing

Benefits

• Compensation Range: $150,000 — $225,000 USD
• You may also be offered equity, and a generous benefits program