• Administer the Granicus NetSuite platform and included modules and related solutions (e.g., Advanced Revenue Module (ARM), Fixed asset, Prepaids, Intercompany, Cash, Net Lease, Zone Advanced Billing software, Avalara/Avatax, AvidXchange payment, etc.) • Engage with end users to grasp business necessities thus allowing the most effective solutions to issues; maintain user list • Provide technical assistance to end-users along with holding training sessions on user adoption • Serve as primary point of contact to NetSuite Support; • Provide front line support with regards to all aspects of NetSuite and data maintenance; • Plan, review and customize NetSuite as needed to meet needs of staff; • Develop and maintain of custom application extensions using system API and third party tools; • Serve as a subject matter expert on NetSuite’s module and solutions implementations • Assist with the NetSuite integration or go-live of acquired entities, where applicable • Partner with third party consultants to design and deliver system improvements • Develop, document and follow formal policies, procedures and protocols for changes, customization, standards, usage, etc; • Transpose reports to necessary outlets (google, Salesforce, etc); • Support Executive team asks as well as Finance requests; • Maintain user roles and system access working along with HR for onboarding/offboarding; • Support accounting tasks: AP, AR, GL, and fixed assets within NetSuite; • Source business requirements and processes and translate into deliverable tasks across various business units; • Develop and maintain saved searches, reports, KPI’s, and dashboards.