• Lead End-to-End Telehealth Implementations • Drive full-cycle implementation of teleMFM services for new hospital partners and expansion sites • Coordinate system configuration, integrations, device readiness, user access, and security validation • Develop structured implementation plans, timelines, and readiness checklists tailored to each partner • Serve as the primary point of accountability during go-live and stabilization periods • Align Technology with Clinical Practice • Partner with clinical leadership and hospital stakeholders to align digital workflows with real-world care delivery • Translate clinical requirements into actionable technical and operational steps • Ensure workflows support care model standards, quality expectations, and regulatory compliance • Manage Stakeholders & Drive Communication • Act as the central liaison between IT teams, clinical leaders, vendors, and hospital partners • Provide structured communication on risks, timelines, dependencies, and issue resolution • Support training coordination and user readiness efforts • Support Platform Expansion & Optimization • Help onboard adjacent digital service lines as the platform grows • Standardize and improve implementation processes across sites • Capture lessons learned and contribute to scalable playbooks and best practices • Collaborate on Vendor & Technical Performance • Work closely with digital health vendors and internal IT teams to ensure reliability and performance • Participate in issue triage, escalation, and resolution • Validate solutions meet security, privacy, and compliance standards