• Build and maintain deployment automation infrastructure: packaging pipelines, update distribution systems, and orchestration tooling for seamless customer rollouts • Manage MDM integrations: configure and optimize Origin deployments via Intune, Jamf, SCCM, and other endpoint management platforms • Package and maintain installation artifacts: build MSI/EXE packages for Windows, PKG/DMG for macOS, ensuring compatibility across diverse customer environments • Orchestrate customer onboarding: manage phased deployments from pilot to production scale, ensuring successful expansion across thousands of endpoints • Troubleshoot production deployment issues: debug complex problems in customer environments, provide Tier 3 support for deployment and compatibility challenges • Handle edge cases and non-standard environments: make Origin work in legacy infrastructure, air-gapped networks, security-restricted environments, and custom configurations • Optimize deployment performance and reliability: instrument deployment pipelines, identify bottlenecks, and continuously improve success rates • Document deployment best practices: create runbooks, deployment guides, and knowledge base articles for both internal teams and customers • Collaborate with engineering teams: translate field deployment learnings into product improvements and automation opportunities