• Support high-volume Total Rewards operations across benefits administration, compensation programs, and job architecture. • Independently triage incoming requests, assess urgency, navigate complex issues. • Deliver high-quality work under tight timelines. • Manage day-to-day administration of health and welfare benefits programs. • Resolve complex eligibility, enrollment, and claims issues. • Serve as escalation point for urgent employee concerns. • Support compensation programs including salary actions, job evaluations, and market analysis. • Draft and maintain job descriptions in partnership with HRBPs and leaders. • Support geographic pay practices, territory-based roles, and incentive programs. • Manage a high volume of requests through ticketing or case management systems. • Maintain visibility for stakeholders on request status.