This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

We are seeking a high-impact Business Operations and Strategy Manager to help drive CPH’s most critical initiatives. This is a pivotal role for an analytical and execution-oriented operator who thrives at the intersection of strategy, operations, and systems design.

You will partner closely with the CEO and leadership team to lead high-priority, cross-functional initiatives across the organization. These may span:

• Go-to-market expansion
• Large customer implementations
• Internal AI adoption
• Product launches
• Operational scale-up
• Other emerging strategic priorities

You will operate as a deployable problem-solver, bringing structure to ambiguity, driving alignment, and ensuring execution against the company’s most important goals.

This role is ideal for someone who excels at driving clarity and momentum in a fast-paced, evolving environment and is energized by tackling new, complex problems across domains.

As a Business Operations and Strategy Manager, you will:

• Lead cross-functional strategic initiatives: Own and program-manage high-leverage projects across CPH.
• Serve as a deployable strategic operator: Step into ambiguous or high-stakes situations, diagnose root causes, and design clear execution plans.
• Architect scalable systems: Build and refine the operational infrastructure to enable sustainable growth.
• Drive analytical rigor: Collect and analyze business data, generate insights, and present recommendations to leadership.
• Build executional rigor: Translate high-level goals into clear plans with workstreams, owners, deliverables, and timelines.
• Align stakeholders across functions: Coordinate across teams to deliver outcomes—without relying on formal authority.
• Translate ambiguity into action: Build playbooks, force rank priorities, and rebuild systems when coordination breaks down.
• Be a thought partner to leadership: Proactively surface insights, risks, and opportunities.

Success in this role looks like:

• First 90 days: Develop a deep understanding of CPH’s strategy, product, and operating model.
• First 6 months: Manage a portfolio of strategic initiatives across multiple domains.
• First year: Meaningfully reduce organizational friction and improve execution velocity across multiple initiatives.

Qualifications

• 5-8 years of experience at a consulting firm, in BizOps at a tech company, or in a high-trust internal strategy/Chief of Staff-type role.
• Understanding of value-based care, healthcare operations, and payer/provider dynamics.
• Structured logic, precision in writing, and ability to distill complex problems into actionable plans.
• Experience in driving complex, multi-org initiatives to completion.
• Comfort with ambiguity and ability to build processes from the ground up.
• Able to pivot quickly based on business needs.
• Ability to earn trust and create alignment through clarity, quality, and velocity.

Benefits

• Competitive base salary and equity opportunities.
• Performance-based bonus program and 401k matching.
• Comprehensive medical, dental, and vision coverage.
• No-Meeting Fridays and monthly company holidays.
• Access to mental health resources and a generous flexible time-off policy.
• Remote-first culture that supports collaboration and flexibility.
• Learning programs, mentorship, and professional development funding.
• Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities.
• Reimbursement for office setup expenses.
• Monthly cell phone & internet stipend.
• Paid parental leave for all new parents.
• And much more!

Company Description

In 2018, Clover Health set out to build a clinically intuitive, AI-enabled solution that fits within physicians' workflows to help support the earlier diagnosis and management of chronic conditions. Years later, that vision is a reality, with thousands of practitioners using Counterpart Assistant during patient visits to improve disease management, reduce medical expenses, and drive success in value-based care.

Counterpart Health is a subsidiary of Clover Health. From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives.